Design Management Institute (DMI) dedicated the winter 2008 issue of the Design Management Review to service design; Designing for the Service Industry. DMI has made several of the articles available for free pdf download on the Service Design Network web.
DMI is an international nonprofit organization that seeks to heighten awareness of design as an essential part of business strategy. Founded in 1975, DMI has become the leading resource and international authority on design management. DMI has earned a reputation worldwide as a multifaceted resource, providing invaluable know-how, tools and training through its conferences, seminars, membership program, and publications.
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